We offer free returns and exchanges and a 30-day money-back guarantee. If an otherside product doesn’t meet your expectations, let us know. We’ll make it right.

We care about getting it right.

We hold ourselves to high standards—from the materials and fit to the details you might never notice. We take our work seriously because we want you to feel good in what we make.

But we won’t get everything right every time. When we make a mistake, we’ll own it, listen, and make it right.

Tell us how it really felt.

“I wore them all day, and my balls felt sweaty.”

“The medium was too small for me.”

“They kept riding up.”

“Just didn’t like them.”

That’s all useful to us. You don’t need to make your reason sound nicer or more serious than it is. We’d rather hear what actually happened.

If you’re happy to share, your experience helps us make things better. A few honest words are enough.

We’re here to help.

You don’t have to keep something that doesn’t feel right for you. Whether you choose an exchange or a refund, we’ll help you sort it out.

We’d love another chance to get it right. That’s ours to earn.

Free returns & exchanges. A 30-day money-back guarantee.

See our full returns & refunds policy for the details.